Terms and Conditions
We thank you from the bottom of our heart for placing an order with us and making us a part of your celebrations. We strive hard to make your celebrations memorable and wonderful.
We at Cake Plus Gift are a group of gifting and celebration enthusiasts. We love our work and try to serve people in their celebrations and have fun doing so. We try our level best that whatever we display on our website is delivered with the same quality as promised. In serving you we also care to follow certain guidelines, rules, and processes. These terms and conditions are not there to intimidate the user but are there so as to minimize the areas of conflict. We have listed these so that the user is aware of the processes and rules that can affect him/her, his/her order, and the recipient.
Please read these Terms and Conditions carefully, clarify them from Customer care if you have any doubts. Be assured that our spirit of working is that everyone should be benefited - our team, our customers and our company.
Terms and Conditions
Please read the following terms and conditions very carefully as your use of service is subject to your acceptance and compliance with the following terms and conditions ("Terms").
By subscribing to or using any of our services you agree that you have read, understood, and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.
The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent, or intent of the Terms or the right to use the Website by you contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.
User Account, Password, and Security:
You will receive a password and account designation upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Cake Plus Gift. Of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Cakeplusgift.com cannot and will not be liable for any loss or damage arising from your failure to comply with this Section (b).
When You use the Website or send emails or other data, information, or communication to Company, You agree and understand that You are communicating with Company through electronic records and You consent to receive communications via electronic records from the Company periodically and as and when required. The company may communicate with you by email or by such other mode of communication, electronic or otherwise.
Cake Plus Gift provides a number of Internet-based services through the Web Site (all such services, collectively, the "Service"). One such service enables users to purchase original merchandise as gifts such as watches, perfumes, sunglasses, belts, and other gift items from various brands. (Collectively, "Products"). Upon placing an order, Cakeplusgift.com shall ship the product to you or the person you are gifting and you be entitled to its payment for the Services.
Use of the Website:
You agree, undertake and confirm that your use of Website shall be strictly governed by the following binding principles:
Membership on the Website is free for buyers. Cake Plus Gift does not charge any fee for browsing and buying on the Website. Cake Plus Gift reserves the right to change its Fee Policy from time to time. In particular, Cake Plus Gift may at its sole discretion introduce new services and modify some or all of the existing services offered on the Website. In such an event Cake Plus Gift reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee Policy shall be posted on the Website and such changes shall automatically become effective immediately after they are posted on the Website. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance with all applicable laws including those in India for making payments to Cake Plus Gift.
Cake Plus Gift offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Cake Plus Gift trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times. You can use Internet Banking and Wallets like Paytm, Mobikwik, Gpay, Phone Pe to make your purchase.
Cake Plus Gift also accepts payments made using Visa, MasterCard, Maestro, and American Express credit/debit cards in India and many other countries.
2. Do you accept international credit cards on Cake Plus Gift?
Yes, we do support international credit, debit cards issued in many countries. Along with it, we provide the option to pay through PayPal which helps you to pay through non-Indian cards.
3. How do I pay using a credit/debit card?
We accept payments made by credit/debit cards issued in India and many other countries.
We accept payments made using Visa, MasterCard, and American Express credit cards. To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D secure password.
We accept payments made using Visa, MasterCard, and Maestro debit cards. To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
4. Is it safe to use my credit/debit card on Cake Plus Gift?
Your online transaction on Cake Plus Gift is secure with the highest levels of transaction security currently available on the Internet. Cake Plus Gift uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments on Cake Plus Gift are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D secure password service for online transactions, providing an additional layer of security through identity verification.
5. What is a 3D secure password?
The 3D secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "MasterCard Secure Code" services, respectively.
The 3D secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.
6. How can I get the 3D secure password for my credit/debit card?
You can register for the 3D secure password for your credit/debit card by visiting your bank's website. The registration links for some of the banks have been provided below for easy reference:
Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products, and Services may change at Cake Plus Gift discretion.
While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:
All payments made against the purchases/services on the Website by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Website will not facilitate transactions with respect to any other form of currency with respect to the purchases made on Website. Before shipping / delivering your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users.
Acceptance of orders:
Exactness Not Guaranteed:
Cakeplusgift.com hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as delivered to the recipient.
We DO NOT guarantee delivery of the exact replica of the products mentioned on the website.
Products and services delivery - Date and Time slots:
The time slots provided at the time of checkout can be selected by the user. These are the preferred dates and time slots of customers. We strive to do deliveries on the selected date and time slot but it is NOT A GUARANTEE. We are committed to doing delivery of products and services ordered until 24 hours of the requested delivery date and time slot. Failing to do so we will refund the amount, not before that.
Title and risk of loss for all products ordered by you shall pass on to you upon Cake Plus Gift shipment. Thereafter Cake Plus Gift will not be responsible for any loss or damage to the product.
If the recipient receives the products in damaged condition
Minimalistic and cosmetic damages like –
Keep as surprise
For orders where Keep as Surprise is selected, we will deliver the order as requested without the receiver knowing the sender’s detail. In case the receiver refuses to accept the order then we will disclose the sender’s details for the order to be acknowledged and accepted by the receiver. If still the receiver does not accept the order then the order will be returned and it will be considered as Complete from Cake Plus Gift’s end. Due to time limitations and the gift items being of perishable nature, therefore, we will attempt our best to have the order delivered within a given timeframe.
Please send any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Website to info@Cakeplusgift.com
Customer care - Call us at +91 – 8464996666
Non-delivery of products:
We will be able to attempt delivery of your order only once. For perishable products, a delivery attempts can be made again subject to our decision and you may be liable for additional delivery charges in such cases. In the event the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery will be possible. We will consider the order executed in the below cases:
Limitation of Liability: